Same architecture we deploy for live clients — now in your hands. See what's in the box →
Three operator headsets racked above a dispatch board — the front desk this kit replaces with software
Pro Kit · Voice Agent

The Voice Agent Build Kit

The same Twilio-to-ElevenLabs build we install for clients on the $1,000/mo plan — packaged so you deploy it once, on accounts you own, with no monthly to us. Callers hear a clean, confident front desk. You read as the bigger shop.

No reviews yet — launch week
$697 one-time · yours to own

What you get

  • 5 import-ready agent templates — HVAC, dental, plumbing, restaurants, agencies
  • 54-prompt library across 6 intents — plus the editable system-prompt source for every template
  • Booking + call-log backend — Apps Script default (zero infra cost), Cloudflare Workers alternative included
  • Twilio bring-your-own-number guide — point your real number at the agent
  • IKEA-style deploy guide + 30-min setup video — live in about an hour
  • Bonus: 6 outbound call scripts + the SMS booking-handoff pattern
Buy now — $697

Instant download · Whop secure checkout

Format.json · .md · .gs · .js
Files36 files
DeliveryInstant download
Setup~1 hour
ElevenLabs Agents Platform Twilio BYO number Apps Script booking + log backend Google Sheets call log Zero n8n · native server tools

Hear it deployed

These aren't mockups. Press play and hear what a caller hears when one of the five included templates answers the phone — the same conversational style running on the live DeskWolf demo line.

Template 01 · HVAC

Emergency triage + book the truck

Triages emergency vs. routine, gates the service area, confirms the unit, books the visit window, texts the confirmation.

Template 02 · Dental

New-patient intake + insurance gate

Captures the insurance provider, branches new vs. existing patient, and triages emergencies before the calendar ever opens.

Template 03 · Plumbing

Emergency + recall conversation

Detects active leaks in the first thirty seconds, handles the "I called yesterday" recall, and hands off to a human when the situation demands it.

Template 04 · Restaurants

Reservations, hours, takeout

Answers the three calls a restaurant gets all day — reservation, closing time, pickup order — so the host stays on the floor.

Template 05 · Agencies

Lead qualifier + brief intake

Gates budget and timeline before the calendar opens, takes the brief, and books a discovery call only when the lead is real.

Audio sample coming with launch — meanwhile, hear the same conversational style on the live DeskWolf demo line.

What's in the box

Nine components — seven core, two bonuses. 36 files. Every piece is something we use ourselves on live deployments, except the parts that are client-confidential, which we call out plainly below.

5 ElevenLabs agent templates

One per vertical — HVAC, dental, plumbing, restaurants, agencies. Each is a complete agent definition: voice settings, tools, conversation rules. Import the JSON, edit the placeholder fields, and it already sounds like your industry.

.json · 5 files · import-ready

System-prompt source for every template

The editable prompt behind each of the five agents, as plain markdown. Version it, tune it, make it yours — you're never locked to what shipped in the JSON.

.md · 5 files · editable

Twilio BYO-number setup guide

Buy or port a number, point its voice routing at ElevenLabs, test the call. Includes the gotchas — webhook signing, regional pools, A2P 10DLC for the SMS handoff — that cost a first-timer a full day.

.md · numbered steps

Booking + call-log backend

The default is Google Apps Script — it books to your Calendar, checks availability, logs every call to your Sheet, and catches the post-call webhook. Zero infra cost. A Cloudflare Workers version ships alongside it for buyers who'd rather run on Workers.

.gs + .js · two backends

IKEA-style deploy guide

The whole deploy in one document. Numbered, plain English, front to back in about an hour with zero prior voice-agent experience. By the end the agent answers your number, books to your calendar, and logs to your Sheet.

.md · ~1 hour end-to-end

30-min setup video

A single faceless screen recording of the whole deploy. No intros, no sponsor reads — just the screen, the cursor, and the steps. The kind you pause and follow along with.

screen recording · follows the guide

Google Sheet call-log template

One row per call — caller, duration, intent, outcome, transcript link, booking ID, needs-follow-up flag — with sample rows included. The shape that turns a pile of calls into a CRM you actually look at.

.md + .csv · pre-shaped
Bonus

6 outbound use-case scripts

Recall, intake follow-up, qualifying, lead warming, win-back, and appointment confirmation. Each is a complete conversation flow — opening, the three or four responses a real human gives, and the close.

.md · 6 flows · outbound-ready
Bonus

SMS booking-handoff pattern

Instead of asking the caller to spell their email letter by letter (they always botch it), the agent texts a one-tap booking link mid-call so they type it on a real keyboard. The pattern, the cue, and the wiring.

.md · pairs with the backend

How the deploy actually goes

Three steps. The guide walks every click — this is the operator-level view so you know what you're committing to before you buy.

STEP 01

Spin up the agent

Open ElevenLabs Agents Platform, import the JSON for your vertical, paste in your business name and knowledge-base fields. The agent answers in the platform's test caller in under fifteen minutes.

STEP 02

Point a Twilio number at it

Buy a Twilio number or port your existing one, paste the ElevenLabs SIP URL into the voice configuration, save. Make a test call — your real phone now reaches the agent.

STEP 03

Wire the backend

Deploy the Apps Script backend in a few clicks, point the agent's tools and post-call webhook at it, drop in your Calendar and Sheet IDs. Every future call books and logs itself. You're live.

What changes Monday morning

The phone rings at 7:42 in the evening, after you've gone home. Before the kit, that call rolled to voicemail and the customer called the next name on Google Maps. After the kit, the agent picks up, sounds clean and confident, qualifies the caller, books the slot for tomorrow morning, and texts the confirmation. You see it on your phone on the way to bed.

The next morning the Sheet shows six calls overnight — three booked, two routed to a human because they were complaints (complaints deserve a human), one no-intent. The booked jobs are already on the calendar. The customer never knows they spoke to an AI. They tell their neighbor your shop "actually picks up" — which is now true in a way it wasn't before.

That's the trade. Same crew, same trucks, same prices — different front desk. You stop reading as the small operator who misses calls and start reading as the shop the bigger ones look like.

Product information

What it is
A deploy-it-yourself voice-agent build kit for ElevenLabs + Twilio — the finished build, not a platform subscription
File count
36 files
Agent templates
5 — HVAC, dental, plumbing, restaurants, agencies — each with its editable system-prompt source
Prompt library
54 prompts across 6 intent categories — sales, customer service, intake, qualifying, recall, outbound
Outbound scripts
6 complete call flows — recall, intake, qualifying, lead warming, win-back, appointment confirmation
Backend
Google Apps Script (default — booking, availability, Sheet logging, post-call webhook, zero infra cost) plus a Cloudflare Workers alternative
Format
.json agent configs · .md prompts and guides · .gs Apps Script · .js Workers handler · .csv sample call log
Delivery
Instant download after Whop checkout · re-download any time from your order page
Setup time
~1 hour following the deploy guide front to back
You'll need
An ElevenLabs account (Creator plan or above), a Twilio account, and a Google account
Running cost
Your ElevenLabs + Twilio usage only — typically $40–$120/mo at 100–300 calls. We see zero of it.
License
Use, modify, and deploy for yourself and unlimited clients. Repackaging and reselling the kit itself is not allowed.
Updates
Kit updates included — re-download from your order page
Support
contact@deskwolf.ai — response within two business days

This kit vs. doing it yourself vs. hiring it out

Three ways to get a voice agent answering your phone. Here's the honest math on each.

 
The Build Kit
Build from scratch
Hire an agency
What it costs today
$697 once. The build, the prompts, the backend, the guide.
"Free" — plus weeks of your evenings. Conversation design is the part that takes a real shop weeks.
$5,000–$15,000 install, plus a monthly retainer. DeskWolf's own done-for-you plan starts at $1,000/mo.
Time to a live agent
About an hour, following the guide front to back.
Weeks to months — prompt tuning is the slow part nobody warns you about.
2–4 weeks of scoping calls and vendor back-and-forth.
Prompts + conversation design
54 prompts and 5 tuned agents included — written by people who've sat next to real dispatchers.
You write every line from zero, then rewrite it after the first real caller breaks it.
The vendor's prompts — you usually never see them, and they leave when the vendor does.
Who owns the accounts
You. Your ElevenLabs, your Twilio number, your Google Sheet. Nothing breaks if you never talk to us again.
You — that part's the same.
Often the vendor. Cancel, and the agent — and sometimes the number — goes with them.
Monthly cost after
Your usage only — typically $40–$120/mo. Zero margin to us.
Your usage only.
$750–$1,500/mo is the going retainer range.
How callers read your shop on Monday
The bigger operation. A clean, confident front desk that answers at 11pm and books the job.
Still voicemail — for as long as the build takes you.
Same front desk, eventually — at ten times the cost of the kit.

The honest version. If you have more time than money and enjoy the craft, build it from scratch — the platforms are genuinely good. If you'd rather never think about it, hire it out (we'd be happy to be that vendor — $1,000/mo, done for you). This kit is the third door: pay once, deploy in an hour, own everything.

Why it runs on ElevenLabs — not VAPI

VAPI, Synthflow, and Retell are platforms. This kit is the build that runs on a platform — and we picked the platform the same way we pick for paying clients.

 
Kit on ElevenLabs
VAPI
Synthflow / Retell
What you're actually buying
A finished deploy. Five industry agents, prompts, backend, Sheet, guide.
A developer platform. You still build the agent — same way Twilio is a platform and you still write the app.
A visual builder. Faster to start, harder to deeply customize.
Voice quality
ElevenLabs — the voice we use on live client deployments. Hard to tell from a human on a good prompt.
Pick from a list — same ceiling if you pick ElevenLabs, plus an extra orchestration layer.
Bundled voices — serviceable, generally a step below the top end.
Who owns the agent + data
You. Your ElevenLabs account, your Twilio number, your backend, your Sheet.
Your account owns calls and recordings; the integration layer is theirs.
Hosted on their platform. Cancel them, the agent stops.
Monthly cost after install
Your usage only. ElevenLabs + Twilio billed to you directly.
Their per-minute pricing on top of the underlying voice, STT, and LLM.
Tier pricing — typically $99–$899/mo plus per-minute usage.

The honest version. If you want to run experiments and build agents from scratch, VAPI wins at developer surface. If you want a no-code builder and you're fine inside their walls, Synthflow or Retell. If you want the agent you'd hire DeskWolf to build — deployed on accounts you own, with no extra platform between you and the caller — that's this kit.

Read this before you buy

This is the same architecture we deploy for live clients. It is not the same configs. The five industry templates, the deploy guide, the backends, the call-log Sheet, the outbound scripts — those are ours, generic, and yours to use, modify, and deploy inside your own installs.

What we do not sell, and never will: access to a live client's specific agent config, their phone number, their Sheet, their prompts, or our production backend — which contains client-specific routing, transfer logic, and identifiers. Those belong to the client who paid for them, full stop. The backends shipped with the kit are clean, generic versions built specifically for the kit. They do the same job, on your own infrastructure, without any of our client wiring.

If you want the literal DeskWolf install — agent ours, monitoring ours, drift detection ours — that's the $1,000/mo Voice Agents plan. This kit is for the operator who'd rather hold the keys.

Quick answers

The questions every serious buyer asks before they put a number on the page.

Will this work with my existing phone number?

Yes — that's the point of "bring your own number." The guide walks you through pointing an existing Twilio number at the agent (the most common path), or porting an existing landline or cell number into Twilio first (1–2 weeks, free) and then pointing it. If your number is currently with RingCentral, Vonage, Google Voice, or a traditional carrier, the porting steps are explicit. You keep the number your customers already know.

Do I need Twilio specifically?

Twilio is the recommended path because it's what ElevenLabs' native SIP integration was built against — lowest friction, fewest gotchas. Other SIP providers (Telnyx, Bandwidth, Vonage) work, and the guide includes a "what changes if you're not on Twilio" section, but you'll do more of your own wiring. For most buyers the answer is: yes, use Twilio. The free signup credit covers your first test calls.

What if I get stuck during the deploy?

First line: the guide itself — every step has an "if you see this error, do this" call-out. Second line: the setup video — pause at the exact screen you're stuck on. Third line: email contact@deskwolf.ai with your deploy stage and a screenshot, and you'll hear back within two business days. And if you decide you'd rather have us run it for you, the kit price counts as credit toward the $1,000/mo Voice Agents plan.

Is this the exact same agent you install for your live clients?

Same architecture. Not the same configs. The plumbing template, for example, is structurally identical to what we deployed for a live plumbing client — same conversation shape, same call-handling logic, same SMS handoff pattern — but that client's specific prompts, knowledge base, transfer numbers, and routing belong to them. The kit's templates are clean, generic versions built from the same architecture. Same goes for all five verticals.

Can I resell this to my own clients?

Yes, with one rule. You can use the kit as the foundation for as many client deployments as you want, modify the templates and prompts however you want, charge whatever you want for those installs, and keep 100% of the install and retainer revenue. What you can't do is repackage the kit and resell it as your own voice-agent kit. The configs and prompts are tools you use; the kit itself is what we sell.

What's the backend, and how is it different from yours?

The kit ships two: a Google Apps Script backend (the default — it books to your Calendar, checks availability, logs calls to your Sheet, and catches the post-call webhook, all on Google's free tier) and a Cloudflare Workers version with the same functionality for buyers who prefer Workers. Both are clean, documented reference implementations. Our production backend — the one running for live clients — contains client-specific transfer logic, identifier routing, and monitoring hooks. That stays with us, because it's theirs and ours, not yours to inherit.

What does the agent cost to run per month?

You pay your own ElevenLabs subscription (Creator plan is enough to start) plus per-minute usage, and Twilio for the number (about a dollar a month) plus per-minute call cost. A typical small-business deployment handling 100–300 calls a month runs $40–$120 in total platform cost. Zero of that goes to DeskWolf. The gap between that and $1,000/mo for the full install is exactly the labor and monitoring we'd otherwise run on your behalf.

How big is the kit and how do I download it?

The configs, prompts, and guides are tiny — the setup video is most of the weight. After checkout you get an instant download from your Whop order page, and you can re-download any time. The kit is one folder: templates, prompts, guides, backends, Sheet template, and the bonus pack. Unzip, open the deploy guide, follow the steps.

What's the refund policy?

All sales final on digital products — once you've downloaded the kit, you have it. The only refunds we issue are for fraudulent charges or our own error (duplicate charge, broken download, wrong file). Email contact@deskwolf.ai with your order ID and we'll review within two business days. If you bought the kit, struggled with the deploy, and decided you'd rather hire us — the purchase price counts as credit toward the $1,000/mo plan.

Same architecture. Your accounts.

You download the build, drop it into your own ElevenLabs + Twilio, point a number at it, and you're live in about an hour. No monthly to us — ever.

Buy now — $697 Hear it deployed →

$697 one-time · instant download · Whop secure checkout