Your call outcome lands where your team works.

Deepest native integration. Booked appointments hit your GHL calendar with the correct pipeline stage, contact tags, and call recording attached. SMS follow-ups fire from your GHL subaccount's Twilio number. Custom field mapping included.

Every call creates or updates a contact, logs a call timeline entry, attaches the transcript, and pushes a deal into the correct pipeline. Sentiment scores map to custom properties. Works on Free, Starter, Pro, and Enterprise tiers.

Task + Event creation with full transcript on the Lead/Opportunity record. Works with custom objects and flows. We handle the OAuth, API limits, and sandbox setup. Enterprise Edition, Unlimited, or Sales Cloud.

Full bidirectional sync. DeskWolf reads availability in real time, writes booked events with service duration, attendee, location, and a confirmation link. Multi-calendar routing for multi-tech operations.

Microsoft Graph API. Respects busy/free, meeting rooms, shared calendars. Works with exec assistants' delegate-calendar setups. Enterprise-friendly; we handle M365 admin consent during onboarding.

DeskWolf books through your existing Calendly event types — including round-robin. Qualification questions map to Calendly form fields so no data is lost. Free and paid Calendly tiers supported.

DeskWolf runs on Twilio Voice + Messaging. We provision a Twilio subaccount inside your own billing (you own the account), so call minutes and SMS are billed to you at Twilio wholesale — typically $40–$120/mo depending on volume.

Your DeskWolf voice is built in ElevenLabs — custom cloned, fine-tuned for phone-call cadence, with real-time latency under 400ms. You own the voice. If you leave DeskWolf, the voice agent stays in your ElevenLabs workspace.

Real-time transcription with 95%+ accuracy on noisy, accented, or interrupted speech. Every transcript is saved to your CRM with speaker diarization (caller vs. AI lines separated). Used for sentiment + intent scoring.

GPT-4o-realtime powers the actual conversational logic — handles multi-turn reasoning, interruption recovery, and mid-call context shifts. You get the quality of a senior receptionist, running 24/7.

Every DeskWolf event (call received, appointment booked, sentiment flagged, missed callback fired) publishes to Zapier. Connect to anything Zapier supports. Included — we build the Zaps for you during onboarding.

If you run n8n (self-hosted or cloud), DeskWolf publishes the same event stream. Preferred for power users — unlimited operations, better for complex branching workflows, self-hostable for compliance-sensitive setups.

If your business runs on a custom internal system, we hit your API directly. Every call payload is a clean JSON POST — caller, transcript, outcome, booked_at, deal_value, sentiment, custom fields. Signed requests, retries, DLQ included.

Booking notifications, missed-call alerts, high-intent leads, and transfer requests ping directly to your Slack channels. Configurable per-channel routing — e.g., HVAC emergencies to #ops, pricing questions to #sales.

Same notifications as Slack, for teams that run on Discord (gaming, creator businesses, small agencies). Bot-driven so you can run `/calls today` queries right from the server.

Every call appends a row to a shared Google Sheet. Great for owners who want a quick Tuesday-morning spreadsheet review without logging into a CRM. You can build your own pivot tables off it.

DeskWolf can generate a payment link mid-call and SMS it to the caller for deposits, service calls, or no-show fees. Links are branded, tied to your Stripe account, and reconcile to the appointment automatically.

For barbers, cleaners, and service pros on Square. DeskWolf books into Square Appointments and can send Square invoices for deposits. Syncs the customer record to your Square directory.

Booked appointments that translate to invoices push into QuickBooks via Zapier. Estimates mentioned on-call can be drafted automatically for the owner to review. Online & Desktop supported.

Common for field-service teams — jobs, techs, inventory tracked in Airtable. DeskWolf writes booking records into the correct base/table with linked records preserved. Supports formulas, rollups, lookups.

If your SOPs, pricing, and FAQs live in Notion, DeskWolf can read from them during onboarding — and re-sync monthly so the AI's answers stay current with your actual internal docs.

For e-com accounts, DeskWolf can look up order status mid-call via the Shopify Admin API — ship date, tracking, return policy. Turns "where's my order?" from a support ticket into a 45-second self-serve call.