For Plumbing businesses sick of letting your competitor pick up the burst-pipe call first.
A homeowner's water heater bursts at 11 PM. They call three plumbers — you, and two competitors. DeskWolf picks up your line on the first ring, captures the emergency details, confirms a tech is on the way, and dispatches before the other two even ring back.
Here's the call your office isn't there for.
11:14 PM. A homeowner's basement is filling. They call three plumbers in a panic. DeskWolf picks up your line first — triages the emergency, confirms the address, asks if they've shut the main, and dispatches your on-call tech.
ETA text sent. Your tech gets a fully-qualified job ticket in their dispatch app. Whole call in 90 seconds. The other two plumbers haven't called back.
That emergency would have gone to whoever picked up first. Now that's always you.
Three ways after-hours bleed costs the most — and how DeskWolf stops each.
After-hours emergencies
Burst pipes, sewer backups, water heaters — they don't wait for business hours, and they're the highest-margin tickets you book.
Techs in the field
Your plumbers are elbow-deep in a job — they can't pause to triage a phone call. DeskWolf does the triage so they don't have to.
First responder wins
The first plumber who picks up gets the job — every time. DeskWolf answers in under a second, 24/7.
Pre-built for what plumbing actually needs.
Every item below ships with the plumbing script out of the box. None of it is upsold. None of it is a "premium tier."
Emergency vs. routine triage
Asks the right questions to separate "basement is filling" from "slow drain." Routes accordingly.
Address & main-shutoff capture
Confirms address, asks if the homeowner has shut the main, walks them through if not.
Dispatch-ready job ticket
ServiceTitan, HouseCall Pro, Jobber, ServiceFusion — full intake delivered to your dispatch system.
ETA + tech-arrival texts
30-min ETA SMS before the truck pulls up. Fewer "where are they?" callbacks.
Service-call fee handling
Frames the after-hours fee the way your best CSR would. Drop-off shrinks dramatically.
After-hours pricing menu
Quotes typical ranges for common emergencies — water heater, drain, leak — without committing the final number.
Warranty & maintenance plan lookup
Recognizes existing customers and surfaces their plan benefits on the call.
Post-job review ask
Auto-text the morning after a same-night emergency. Industry-leading review-rate for plumbing.
Your next 11 PM call shouldn't be the call your competitor picked up.
Intake form Monday. Live on your real number by the following Monday. One flat $997/mo — no per-minute, no contract, no sales call.
Start — $997/mo